SPOILED POOCH BOUTIQUE PET SERVICES
Hello
I'm sure you are wondering what makes us special...
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I like to think of what I created as the "Middle Way" in the pet industry.
We are not a huge company like Wag or Rover with a rotating, ever changing lineup of dog walkers, however we are reliable and can be on call for last minute walks and services. We are not a one man or woman show either. Humans get sick and caregivers need time off, however we understand the beautiful relationship between pet and sitter so you will have the same caregiver the majority of the time.
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We are also the middle way between tech and human touch. After the meet and greet you can use our app for everything, however you also have my cell phone number and I can resolve almost anything same day.
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Finally, I am the middle woman between you and your pet sitter / dog walker. It's more comfortable for both sides to speak to a neutral party and fully disclose how they truly feel and what improvements or changes are necessary. I'm a match maker and if I did not make a good match, please allow me to opportunity to try again. Less work for you, redemption for me. If you take the time to read our reviews, you'll see I've made some beautiful decade long matches. Which brings up a great point, my company is built to last and our goal is to stay with you and your pets for as long as you need us, which hopefully, is a very long time indeed.
The majority of our team are hired as employees, rather than independent contractors. I've done both so I feel I can speak on the difference. Prior to the lawsuit of independent contractors for Uber and Lyft the majority of the pet industry hired additional hands as independent contractors. And indeed they were correctly classified for the most part, these dog walkers usually had clients of their own and carried their own insurance. In my case they were paid 60% of earnings, leaving 20% for company costs and 20% for profit. This worked well and it was difficult and costly to make the transition to employees. In my opinion changing my team to employees was well worth it and I will share why as it is one of the biggest things that sets Spoiled Pooch apart from our competitors.
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Team members who are treated and taxed as employees have a safety net. They are allowed 5 paid sick days a year, mileage reimbursement at the annual rate, cell phone stipend, and most importantly workers comp. A dog walker who gets injured cannot walk and therefore cannot make a living and that is very stressful. They may even feel the need to push themselves to return to work before their body is fully healed. Employees also qualify for unemployment and disability and taxes are taken out each paycheck rather than owed at the end of the year.
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Speaking on safety alone, hiring my team as employees creates a strong foundation for them to relax into and reel taken care of. The number one thing a caregiver needs is a caring boss and company who is looking out for them. With this in place they can do what they were hired to do to the best of their ability without the extra stress of being and independent contractor.
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To address my opening line, I do allow a few team members to be hired on as independent contractors if it is their preference, they only assist me with overnight pet sitting or boarding (no daily dog walks etc) and they meet the criteria given by the state and country. Both IC's and Employees are fully covered by my insurance and workers comp. Team members hired on as part-time employees working 20-30 hours a week and are paid hourly, commission, bonuses, piece-rate, reimbursements and tips.
"I am only as good as my team and I aim to take great care of them. As I tell them during the training. It all starts with you. If you are content, the pets are content. If the pets are content, the clients are content. If the clients are content, I am content. So... let's keep you content." Jeanetta
What my team says about working with Spoiled Pooch...
"Been here since the beginning and it's by far the best work environment I've ever had. Great relationships with the clients, we really feel like we're working together, and the same is true of Jeanetta. She makes every day feel like a new chance to learn how to have fun and make the dogs even happier." Beau
"Working for Spoiled Pooch has been a blessing. The relationships I've created with my pups and their owners have been an absolute joy & honor. I couldn't imagine thriving anywhere else." David
"I love working for Spoiled Pooch! I look forward to seeing the pups' happy faces every day. The commitment and care from the team is unmatched. I am proud to be part of this group!" Alyssa
"Working for Spoiled Pooch and Jeanetta has been such a joy! It’s rare to find a job that feels this safe, supportive, and reliable. Everything is so thoughtfully organized—from the first meet-and-greet with the dogs to using the app and communicating with the team. It all just flows. Jeanetta is incredibly kind, fair, and always available when something comes up. She genuinely cares about the dogs, the clients, and us as walkers. I’ve never felt so proud to work somewhere, and I’m really grateful to be part of such a loving and well-run company." Miranda
"Spoiled Pooch is a great place to work! I'm super grateful I found it. I get to hang with some awesome pups and get my steps in! I appreciate the work-life balance this job provides. Jeanetta is really good at what she does. You can tell she really cares about her clients as well as her employees!" James
"If you love pups, you definitely have to work for Spoiled Pooch. Not only do we meet incredible animals and their owners, we have a great team. Jeanetta is really knowledgeable, helpful, and communicative, which makes the job even more fulfilling. Great puppies and great people make for a great experience!" Karlton
"Working at Spoiled Pooch is fun, you meet a lot of pups with different personalities. Each day is different and it's great being outside with them... plus they are really good listeners." Bianca