Spoiled Pooch Employee Handbook (2025)

Spoiled Pooch Employee Handbook (version 2025)

Our intention is for this handbook to guide you to have a safe, successful, and fun experience working with us and written material to refer to in the future. Welcome to Spoiled Pooch!

Included in this packet:

• About Spoiled Pooch (page 3)

• Spoiled Pooch Culture (page 3)

• Disclaimer (page 4)

• At-will Employment Statement (page 4)

• Timekeeping Requirements (page 5)

• Payday (page 6)

• Direct Deposit (page 6)

• Mandatory Paycheck Deductions (page 6)

• Social Security (page 7)

• Wage Garnishments (page 7)

• Workers Compensation (page 7)

• Reporting Accidents & Safety Issues (page 8)

• Sick Days (page 9)

• Scheduling Time Off: Personal / Vacation / Holiday (page 9)

• Client Scheduling Protocol (page 10)

• Employee Schedule (page 11)

• Time to Pet Report Guidelines (page 15)

• Warning Policy (page 18)

• Emergency Info (page 19)

• Conflicts of Interest (page 20)

• Referral Incentive (page 21)

• Other Financial Benefits (page 21)

• Return of all Spoiled Pooch Property (page 21)

• Employee Handbook Acknowledgement (page 22)

About Spoiled Pooch

Love, Devotion, Trust

Spoiled Pooch was established in 2012 by Jeanetta Okoreeh, CEO & Founder, for the original spoiled pooch - our French Bulldog - Thaddeus Pierre. Thaddy stole my heart the moment he pranced up to me with his big ears at 2 months old, and we have been deeply in love since. Spoiled Pooch was all his idea.

During my acting days, after a decade in the fashion industry, my neighbor / dog walker moved to the East Coast and I took over 5 of her pet clients. Little did I know that decision was going to change my life forever. My dad always told me “Find something you love and never work another day of your life.”  And I love spending my day outdoors taking pooches for fun location walks and hikes. I used my entrepreneurial skills to build Spoiled Pooch into the boutique company it is today.

We love serving all the pet parents who ask for our services so our team grows organically as our clientele grows through word of mouth, referrals, and google.

Spoiled Pooch is a local boutique dog walking company based in Westchester, with services throughout West Los Angeles from Westchester to Santa Monica.

We believe dogs are truly our best friends. We believe a happy cats purr is the best sound in the world. We believe it is an absolute honor to care for these adorable, funny, smart, curious creatures. We believe pets are family. We believe in doing what we love and loving what we do. This is why we founded Spoiled Pooch.

Spoiled Pooch Culture

Respect, Communication, Transparency

“It starts with you. If you are happy the pets are happy, if the pets are happy the clients are happy, if the clients are happy I am happy. So I do my best to keep you happy.” Jeanetta

We believe that our team members, clients, and fur babies are family and treat them as such.

This belief is demonstrated by consistent communication with our team members, flexibility with schedules when “life events” come up, and the respect we have for each other. Our team should feel comfortable speaking to management about anything: asking clarifying questions, requesting time off, and requesting a change of clients or job duty / hours if it is no longer a good fit. Tell us what you need and we will make it happen. We invest in our team because you are what makes us great!

We are grateful for every client who trusts us with their fur babies and are respectful of their homes and requests. We are building and maintaining relationships. We care about our clients and want the best for their pets. This means being up to date on what is going on with their fur-kids and implementing any training that they have undergone.

Disclaimer

I understand that I am responsible for reading this handbook in its entirety, familiarizing myself with its contents, and adhering to all of the policies and procedures of Spoiled Pooch, whether set forth in this handbook or elsewhere.

The policies, procedures, and standard practices described in this handbook are not conditions of employment. This manual does not create an express or implied contract between Spoiled Pooch and any of its employees. Spoiled Pooch reserves the right to terminate any employee, at any time, with or without notice or procedure, for any reason deemed by Spoiled Pooch to be in the best interests of Spoiled Pooch.

I understand that the information in this handbook represents guidelines only. Spoiled Pooch reserves the right to modify this handbook, amend or terminate any policies, procedures, or employee benefit programs whether or not described in this handbook at any time, or to require and/or increase contributions toward these benefits programs.

At-will Employment Statement

While we hope to have a long and profitable relationship with you, your employment with Spoiled Pooch is voluntary and is subject to termination by you or Spoiled Pooch at will, with or without cause, and with or without notice, at any time. We do ask for our team members to give 2 weeks notice when appropriate.

While Spoiled Pooch may have a disciplinary system in place, this system does not have to be used. Spoiled Pooch may make the decision to terminate you without first taking these disciplinary steps.

None of the information provided in our policies signifies a contractual agreement or should be interpreted to conflict with, eliminate or modify in any way your employment-at-will status with Spoiled Pooch.

No individual, except for Jeanetta Okoreeh, CEO can approve any kind of contractual agreement. Should a contractual agreement be signed by this person, it must also be notarized in order to be applicable.

Timekeeping Requirements

Employees are responsible for accurately recording time worked on the Time to Pet app by clocking in and out. Federal and state laws require the Company to keep an accurate record of time worked in order to calculate Employee pay and benefits. Time worked is all the time actually spent on the job performing assigned duties.

Employees are required to record the time that they begin and end their work period on the Time to Pet app by clocking in and clocking out. Employees also must record their time whenever they leave the worksite for any reason other than on Company business. Any exceptions to this must be approved by Management. Falsifying or altering your own or another Employee’s time record is not permissible and is subject to disciplinary action up to and including the termination of employment.

Payday

Paychecks are issued through Quickbooks and directly deposited into your bank account. Funds are normally available the next business day after payday. Employees are paid each Wednesday for the previous weeks work, except when Monday falls on a holiday then you are paid on Thursday. Weekly pay schedule starts on Sunday and ends on Saturday. The weekly pay schedule is made up of 52 pay periods per year. If a regular payday falls on a holiday, Employees will be paid on the following business day. Every effort is made to avoid errors in your paycheck. If you have an error on your paycheck, please report it immediately to management so corrections can be made as quickly as possible. This is best accomplished by looking at each paystub weekly.

Direct Deposit

Direct payroll deposit is the automatic deposit of your pay into the financial institution accounts of your choice. To begin automatic payroll deposit, complete and submit a Direct Deposit Authorization form on Quickbooks Workforce.

Mandatory Paycheck Deductions

The Company is required by law to make certain deductions from your paycheck each time it is prepared. Among these are your federal, state and local income taxes and legally required contributions to Social Security. These deductions are itemized on your check stub and can be viewed through Quickbooks. The amount of your tax deductions depends on your earnings and on the information you furnish on your W-4 and applicable state withholding forms regarding the number of exemptions you claim. If you wish to modify this number, please provide Payroll with an updated W-4 form to change your federal withholding, or the appropriate state form to change your state exemptions. Remember to check your pay stub to make sure that it reflects the proper number of withholdings. Your annual W-2 form will reflect the amount of your earnings deducted for these purposes. If you believe that your deductions are incorrect for any pay period or on your W-2, contact management.

Social Security

Social Security is an important part of every Team Member’s retirement benefit. As a wage earner, you are required by law to contribute a set amount of your weekly wages to the trust fund from which benefits are paid. The Company is required to deduct this amount from each paycheck you receive. In addition, the Company matches the amount of Social Security taxes paid by each Employee.Your Social Security number is used to record your earnings. Protect your record by ensuring the name and Social Security number on your pay stub and W-2 Form are correct. You can request a Personal Earnings and Benefit Estimate Statement from the U.S.Social Security Administration by calling (800) 772-1213 or visiting www.ssa.gov.

Wage Garnishments

A wage garnishment is an order from a court or a government agency directing the Company to withhold a certain amount of money from an Employee’s paycheck and send it to a specified person or agency. Wages can be garnished to pay child support, spousal support or alimony, tax debts, outstanding student loans, or money owed as a result of a judgment in a civil lawsuit. If Spoiled Pooch is instructed by a court or government agency to garnish an Employee’s wages, the Employee will be notified of the garnishment at once. Please note: Spoiled Pooch is legally required to comply with these orders. If you dispute or have concerns about the amount of a garnishment, contact the court or agency issuing the order.

Workers’ Compensation

While employed at Spoiled Pooch you are protected by the Company’s workers’ compensation insurance plan at no cost to you. The plan covers you in case of work-related injuries. The workers’ compensation benefits to injured Employees may include: Medical care, Temporary Disability, Permanent Disability, and assistance to help qualified injured Employees return to suitable employment and Death benefits. Employees who are injured as a result of a work-related incident and who are eligible for family and medical leave under state and federal law, will be placed on FMLA and applicable state leave during the time they are disabled and not released to return to work. Leave due to a work-related injury or illness will run concurrently with applicable Federal (FMLA) and state leave laws.

To ensure that you receive any workers’ compensation benefits to which you are entitled, report any work-related injury, no matter how minor, immediately to your Supervisor. Promptly reporting work-related injuries or illnesses will enable an eligible Employee to qualify for coverage as quickly as possible. Workers’ compensation benefits usually do not cover absences for medical treatment or therapy. When you report a work-related illness or injury, you will be sent for medical treatment, if necessary. You will be paid your regular wages for time spent seeking initial medical treatment. Any further medical treatment will be under the direction of the health care provider. Any absences from work for follow-up treatment, physical therapy or other prescribed appointments will not be paid as time worked.

Spoiled Pooch will not be liable for the payment of workers’ compensation benefits for injuries that occur during an employee’s voluntary participation in any off-duty recreational, social, or athletic activity sponsored by Spoiled Pooch.

Reporting Accidents & Safety Issues

Keeping work-related injuries or illnesses from occurring is our primary concern. However, in the event of a work-related injury our goal is to help you recover and return to employment as soon as medically possible. Federal law (Occupational Safety and Health Administration) and state Workers’ Compensation Acts require that we keep records of all illnesses and accidents which occur during the workday. All job-related injuries or illnesses should be reported to your Supervisor immediately, regardless of severity. If you fail to report an injury, you may delay or jeopardize your right to certain benefits. If you or another Team Member is injured or incur a job-related illness, you should notify your Supervisor immediately. If medical treatment is needed, your Supervisor may refer you to a local medical clinic or emergency center, depending upon the severity of the injury or illness. The Workers’ Compensation Incident Report must be completed in all cases in which an injury requiring medical attention has occurred. If an injury does not require medical attention, a Refusal to Seek Medical Attention form and a Workers’ Compensation Incident Report must still be completed in case medical treatment is later needed and to insure that any existing safety hazards are corrected.

In addition to reporting accidents and injuries, all potential safety hazards, safety suggestions, and health and safety related issues should be reported to your Supervisor.

Sick Days

• Each Employee is paid the current standard amount of sick days per year after 90 days of the start of their employment date

• Sick Days do not roll over to the next year

• Sick Pay will be the average daily hours you would have worked that day at your hourly rate (even if you work commission)

• Managers may use paid vacation days as additional sick days when needed

• Additional sick days taken by employees are not paid

Scheduling Time Off: Personal / Vacation / Holidays

While our clients usually need our services during the weekdays, many of our clients also need walks, daycare, and overnights on weekends as well as holidays. Because of this, we expect that our employees will be available to work on these occasions.

Vacation/Time Off Protocol:

• While your expected availability will be discussed at the time of hiring, we generally require that all employees be available to work a minimum of 3 days a week

• When requesting days off, employees need to give at least a two week notice and it is encouraged to give notice for long vacations (a week or longer) a month in advance, or as soon as you know your plans

• Please give at least a week’s notice (preferably 2) should you require time off for doctor’s appointments and if possible schedule them on a day you know the managers can more easily cover

• There is a “first come, first served” vacation policy (especially during big holidays) in order to avoid excessive overlap of requested time off*

****All days off and vacations must be submitted through the TIME TO PET app and approved by management before you commit to other plans****

Client Scheduling Protocol

• Clients are allowed to request / book / change services up to 7pm the night before, exceptions are made

• Clients sometime cancel services last minute / same day and that may affect your schedule or create a time gap where you need to clock out for a meal break, other times you can skip the gap and complete your next visit(s) early

• Please stay flexible and adaptable and gracious and call for clarity

• Plan to work your normal hours and enjoy light days because a heavynday is just around the corner

• Once a daily schedule has been made and you commit, it cannot be changed. If you are feeling sick the day before, please let us know immediately so we can make a back-up plan

• There is no canceling work the day of, unless there is an absolute emergency

• Everyone’s schedule is crucial to the whole company and it affects everyone (co-workers, clients, dogs) if there are unexpected last minute changes or someone doesn’t show up / calls out

Employee Schedule

There are daily guidelines every Spoiled Pooch Employee needs to follow in order to make every day successful and fun!

The Night Before Your Shift

• We will do our best to finalize the schedule for the following day and post your schedule on the Time to Pet app by 7:00pm

• Employees receive a group text when schedule has been set, report any issues with the schedule before 7am.

• Please read the service details, event notes, and private notes on the app carefully as it may be different then their usual request

• Sometimes the owners cancel or add on walks at the last minute, so your schedule is subject to change the day of, swipe down to refresh your app

  
  

Before The Start of Your Shift

• Make sure your cell phone is fully charged and you have a car charger

• Make sure there is plenty of gas in your car for the whole work day

• Bring enough water for you and the dogs (hydration is important!) and snacks

• Check the weather and plan accordingly (sunscreen, hat, rain coat, etc.)

Mandatory Items for the Work Day:

• Spoiled Pooch Shirt and / or Hoodie (always wear for your shift)

  **This is your uniform, it is how we present our business as we work, so please make sure it is clean and not rumpled or dirty**

• Comfortable pants/shorts and appropriate walking shoes

• Backpack or fanny pack

• Doggie Poop Bags*

• Pet Wipes*

• Dog water bowls*

• First Aid Kit

• Martingales, special collars, harnesses and leashes*

• Clean, pet safe car with dog car seat covers and seatbelts in place if you transport pets in your vehicle*

• Business cards*

  
  

  * Provided by Spoiled Pooch

Beginning the Work Day:

• Acknowledge your schedule on Time to Pet - Review your lineup and ask questions if anything is unclear, management sets the order of your walks with both clients location and client ideal time frame in mind

• Arrive to your first walk at scheduled time, don’t be late or it may create a domino effect making you late to every visit

• Clock in on Time to Pet - this will log your hours for the day from your first visit to your last visit, clock out and back in for any meal break or gap over 30 min

• Set your odometer to zero to track your miles for the work day, starting at your first visit and ending at your last visit (with no gaps) and enter mileage on Time to Pet (commuting miles are not reimbursed so do not track them)

When Visiting Clients:

• Arrive at the client's location (house, apartment, etc.) check parking signs (parking tickets are not reimbursed) and safely park

• Use key on file, or access code to get inside, if the key is in a lockbox return it as a housekeeper or other person may also need the key while you are out

• When you are at the front door click “Start Timer” on the Time to Pet app - this will send a text message to the client alerting them you have arrived -this is considered the beginning of the visit (if you click the wrong start timer, click undo, and text the client about the mistake

• Kindly greet the pets as you enter (always assume there is a camera or someone home or on a video call so lower your voice)

• Make sure harnesses and collars are on properly. Please familiarize yourself with each set up for the dogs that you walk and ask questions - you are never bothering us, we prefer you to ask and keep our dogs safe

• Walk for the majority of the scheduled amount of visit time saving a few minutes for after walk care (wiping paws, treats, fresh water etc)

• Take 1 to 3 quality photos of the dog’s face (facing the camera) while outside

• Return to client’s home and complete the after-walk care:

  
  

  ~ wipe face and paws

  
  

  ~ take off harness/leash and return to where you found them

  
  

  ~ refresh water

  
  

  ~ give treats (only if provided by owner and specified on app)

  
  

  ~ feed, if specified on app

  
  

  ~ bring in packages

  
  

  ~ leave a light on (when necessary)

  
  

  All after-walk duties are unique for each dog and are specified on the app. Always check the notes if you are unsure!

  
  

• Lock Door / Set Alarm (double check the door handle to make sure it is locked)

• Click “Stop Timer” on Time to Pet app - make sure you fulfilled the full amount of time, please don’t go over 5 minutes of extra time - visit timer is door to door

• Return key to lockbox (when needed)

• Walk to your car and before you drive away complete your update, upload photos, tap completed icons (walk, peed, pooped etc) so that the GPS is accurate

Notes for Walking:

• Please stay off your phone while on the walk, except for taking pictures, checking the time, or emergencies - we want the dog(s) to have your full attention

• Use handsfree earbuds in one ear only if listening to music, podcasts, etc you must be aware of what is going on around you at all times - this is part of the job

• Make sure you visit/walk for the full amount of time (Time begins as soon as you enter the home and time ends as you are leaving the home). If it takes extra time to put on leashes or do the after walk duties, that is okay - clients are paying for the time frame. If they book 15/20 min visits aim for the actual walk to be 15 min so the pet gets plenty of time outdoors and you still have 5 minutes left for after walk duties/feedings etc.

• Most homes have cameras, so keep in mind that you are possibly being watched at all times inside the home as well as outside the home by neighbors.

• Be aware of your surroundings while on the job ~ whenever you are wearing the Spoiled Pooch hoodie / shirt you are advertising our company and represent us.

• While on the clock no other people should be joining you on walks or in your vehicle (except for co-workers when training). Special requests can be submitted to management, even if they are approved to join you on the walk they should never enter the clients homes, ever, not even to use the bathroom

NEVER ASSUME. If you have ANY questions or problems please call or text your manager or the group text and wait until you receive an answer. No problem is too big or too small! No question is considered an inconvenience.

Done for the Day:

• Confirm you have completed (and checked out of) all scheduled walks on Time to Pet app

• Make sure you have returned all keys to lockboxes

• Make sure you have retained all Spoiled Pooch property, leashes etc and not left them in a clients home

• Submit final mileage on Time to Pet app

• Clock out on Time to Pet (if your clock in failed you can put in your correct hours in the notes on the clock in/out section)

• If you think a photo you took from the day would make a good post for our Instagram page, please text it to your manager for consideration

Time to Pet Report Guidelines

Part of your responsibility as a Pet Sitter / Dog Walker is communicating what happens during your work day through the Time to Pet app, so both clients and management can see (and track) how everything is going.

Composing Your Reports:

• When you send the client reports and photos through the app, you are communicating directly with the client

• The app will show the client which walker was there for the visit

• Clients can message you directly in the chat. Please check the chat before each visit to check for special instructions, feeding requests, and updates on pets well being etc. If the chat has a message for management please alert them so they can respond. The chat is the primary caregivers responsibility.

• It is important that your reports are grammatically correct, have no spelling errors, and contain the correct info for the pets you have taken care of (spelling of names, appropriate pronouns, etc.)

Intro Sentence: Start each report on a positive note, even if something negative happened. It is important that the owner knows that everything is going well.“It was wonderful to see Fred and Milo today, they were excited to see me and go on a nice long walk.”

What Happened on the Walk: Transparency is key, if they picked up something on the walk, we must tell them in the report. “We saw a few squirrels which made for an fun adventure and they did a great job listening to me when I asked them to leave it. Fred was hunting for food today as usual and unfortunately found some pizza crust, let us know if he has any tummy issues from it. I did tell him to drop it to no avail, my apologies.”

Click appropriate Icons: It’s important to click the icons to indicate if the pets peed and or pooped. You do not need to write this out in the chat as clients don’t enjoy reading that, the icons are better.If the poop looks unhealthy (is a weird color, is very soft, there’s blood, or is diarrhea) then please include that in the written report as it is important information and mark the upset tummy icon.

Click any after walk care icons that you completed after. After walk care are listed on each pets details and may include:

• Wiping face/paws/butt (click icon)

• Giving treats left by client (click icon)

• Refreshing water bowl (click icon)

• Feeding/refilling food (click icon)

• Giving medication (click icon)

• Bringing in packages (click icon)

• Leaving lights on (click icon)

  
  

If there are special instruction for after care such as putting the dog back into the crate or other area, setting the alarm, replacing pee pads, cleaning up messes please include that in the written portion of the message.

“I left them both behind the kitchen gate and changed out their used pee pads.”

Last Sentence/End Phrase

Wish them a good day/night/afternoon/etc. or say you can’t wait to see them again. The tone of the update should be enthusiastic so they know without a doubt that you love taking care of their pets.

Photos

Please include 1 to 3 clear photos of the dog(s) and their face(s). If you are walking two dogs together try to capture a photo of them together. Most dogs will sit for a photo if you ask them to. It is important to try and send a photo that you as a pet parent would appreciate. If it it too hard to get a good photo, take a 10 second video. The photoshoot and /or video should be done in a beautiful location with good lighting ONCE outside during your walk. DO NOT TAKE A TON OF RANDOM PHOTOS AND HAVE YOUR PHONE OUT THE ENTIRE WALK. I find it easiest halfway through the walk, to find a good background with good lighting and take my phone out, ask them to sit, tell them they are a good boy and girl (always makes them smile) and snap a bunch of photos on my phone and then upload one or two of them when I complete the update.

Additional Messaging Info

Sometimes negative or startling things can happen during the walks. Maybe a dog you were walking lunged at a stranger or another dog, peed/pooped/threw up in the house, tried to bite you or did bite you, etc.  All Information must be disclosed! Our clients need to know what is happening with their pets, 100% transparency disclosed in a professional manner is mandatory. Helpful suggestions to solve issues are great. Don’t focus on the problem, focus on the solution. Text management if you need help with this.

“Fido was a little anxious and tried to nip me as I put his harness on, maybe you can leave him in his harness the next few visits as we build trust together and I will take it off him after the walk. Will that work for you?”

“Spike lunged at your neighbors husky again, I saw them coming and we had already started crossing the street, just wanted to let you know. All is well. That new prong collar really helps.”

***If there is a serious problem please call a manager immediately!

Warning Policies

Verbal Warnings:

• Will be given for minor offenses: constant tardiness, consistently not completing after walk duties, client complaints, etc.

• We will ask if you are having any specific problems with the job and go over our policies with you to ensure that any issues are corrected

• If the behavior continues, you will be given a Formal Written Warning

  
  

Written Warnings:

• A written warning initiates the Progressive Disciplinary Process and is given if a problem/behavior is not corrected after a verbal warning has been given

• We will reiterate the offense and our expectations for improvement

• Once you are given a written warning (after a verbal warning), a copy of the offense and details of our meeting will be placed in your company file which you will be required to sign as an indication that you understand what we have said

• Employee will also receive a copy of the written warning

• The Progressive Disciplinary Process means that you have 30 days to redeem yourself and if you receive two more warnings within that time with the same infraction then you will be terminated immediately We prefer to operate on a 3 strike basis, but this is at the discretion of management

Automatic Termination:

• Your employment will be terminated immediately if you are caught drinking/using drugs on the job, stealing, fighting, or engaging in any actions or behaviors that put the pets or your teammates at risk. These behaviors are not in line with our company values and will not be tolerated. Animal abuse of any kind will not be tolerated. It takes nothing away from a human being to be kind to an animal.

  
  

Emergency Info Information and what to do if there is an emergency while you are walking and come across a sick/injured/lost animal. If you are on a walk or in between walks and find a loose dog or cat, avoid the animal if you have a clients pet with you. Otherwise you may choose to approach carefully and check for tags. If there is a tag call the number and let them know you found their pet. Do not threaten or scare the animal. If it is acting aggressive do not approach and call Animal Control immediately at (888) 452-7381 and give them a description of the animal and where it is located. If the animal looks injured or sick (has trouble walking/moving, bleeding, has diarrhea, or is throwing up) do not touch it or pick it up. If you do, thoroughly clean up and disinfect afterwards.

Conflicts of Interest

Employees have an obligation to conduct business within guidelines that prohibit actual or potential conflicts of interest. Employees working at Spoiled Pooch are forbidden from engaging in any outside business or financial activity which conflicts with the interests of the Company, or which interferes with his or her ability to fully perform job responsibilities. Company policy also forbids a financial interest in an outside concern which does business with or is a competitor of the Company (except where such ownership consists of securities of a publicly owned corporation regularly traded on the public stock market). Financial interests held by an Employee or by his or her immediate family members in such companies are to be disclosed immediately to the Company so that a determination can be made as to whether a conflict exists. Members of the Employee’s immediate family include spouse, children, and any other relative sharing the same home as the Employee. Rendering of directive, managerial,or consulting services to any outside concern which does business with or is a competitor of the Company, except with the knowledge and written consent of the CEO of Spoiled Pooch, is also prohibited.

All Employees must avoid situations involving actual or potential conflict of interest. Personal or romantic involvement with a competitor, supplier, or subordinate Employee of Spoiled Pooch, which impairs an Employee’s ability to exercise good judgment on behalf of the Company, creates an actual or potential conflict of interest. Supervisor-subordinate romantic or personal relationships also can lead to supervisory problems, possible claims of sexual harassment, and morale problems.An Employee involved in any of the types of relationship or situations described in this policy should immediately and fully disclose the relevant circumstances to their immediate Supervisor, or any other appropriate Supervisor, for a determination about whether a potential or actual conflict exists. If an actual or potential conflict is determined, management may take appropriate action according to the circumstances. Failure to disclose facts shall constitute grounds for disciplinary action.While employed by Spoiled Pooch, Employees are expected to devote their energies to their jobs with the Company. The following types of employment elsewhere are strictly prohibited:

• Additional employment that conflicts with an Employee’s work schedule, duties, and responsibilities at the Company;

• Additional employment that impairs or has a detrimental effect on the Employee’s work performance with the Company;

• Additional employment that request the Employee to conduct work or related activities on Company property during the Employee’s working hours or using Company facilities and/or equipment; and

Referral Incentive

• You will receive a $25 Bonus for every new client referral that signs up with us!!

• That means if you pass out our business cards while on your walks and someone decides to use our services, you will be awarded a $25 bonus on your next paycheck

• Make sure you tell them your name and start a group text connecting them with Jeanetta so you get credit for the referral

Other Financial Benefits:

• MILAGE REIMBURSEMENT: We pay all employees who use their car during work hours the standard IRS mileage rate for the miles you drive while on the job from client to client (no commuting miles or gap miles are reimbursed)

• CELL PHONE STIPEND: $25 stipend per month, broken down to $5.77 per week for employees working over 20 hours a week

• TIPS: 100% of client tips go to you - please check Time to Pet app to see who has been tipping you and thank them

Return of all Spoiled Pooch Property

Employees may be given supplies that will assist with their work while at Spoiled Pooch. Any supplies that are purchased for you or reimbursed on your paycheck belong to Spoiled Pooch and shall be returned within 72 hours after resignation or termination of employment. This may include but is not limited to: keys, dog car seat covers, collars, harnesses, leashes, water bowls, business cards, and all Spoiled Pooch brand clothing.

I understand that if I am terminated or decide to resign from Spoiled Pooch, LLC, and do not return all Spoiled Pooch belongings and property, $100.00 will be deducted from my last paycheck.

My signature below signifies that I will adhere to a $100.00 deduction on my last paycheck if I do not return all Spoiled Pooch Property within 72 hours of termination.

Employee Handbook Acknowledgment

I have received my copy of the Spoiled Pooch Employee Handbook. I understand that the policies, benefits, practices and procedures contained in this andbook and those that may be issued from time to time, are not a contract of any kind. I understand that my employment is at-will and that both the Company and I have the right to terminate the employment relationship with or without notice and with or without cause at any time.

I will read and follow the policies described in the handbook. I understand that violation of any of Spoiled Pooch's written or unwritten rules, personnel policies or practices may result in my immediate discharge. I understand that the Company has the right to change, interpret and/or cancel any of its published or unpublished personnel policies or practices at any time without advance notice. These policies may change from time to time, so I have been instructed to check with my supervisor and/or my manager if I have a specific question about any policy or practice.

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Employee Name (Printed)

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Employee Signature

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Date